FAQs

General Admission

Q: What are your hours of operation? A: Indigo Play is open Monday through Friday from 9 AM to 8 PM. On weekends, we’re open Saturdays from 9 AM to 6 PM and Sundays from 11 AM to 6 PM.
Q: What does admission cover? A: Admission includes access to all play areas, including the educational playscape, toddler area, and interactive play zones. It does not include arcade games, food, or birthday party packages.
Q: Is there a time limit on play sessions? A: There is no time limit on play sessions; your admission is valid for the entire day of purchase, including leave and return.
Q: Are there any age restrictions for the play areas? A: Yes, the crawler area is for children 1 and under, and the toddler area is for children 3 and under.
Q: Are socks required? A: Socks are required for both children and adults and are available for purchase at $3 per pair. You are also welcome to bring your own socks.
Q: How much is the same-day Austin Aquarium discount? Customers who present a same-day receipt from Indigo Play receive a 50% discount on admission to the Aquarium.
Q: How much is the discount to Indigo Play for Aquarium members? A: Aquarium members receive a 15% discount on admission to Indigo Play.
Q: Who can come in for free? A: Foster children and infants 5 months and under.
Q: Do you have a lost and found? A: Yes, we have a lost and found. We keep lost items for approximately 2 weeks.
Q: Do you have parking available? A: Yes, we have ample free parking available.
Memberships
Q: How much is a regular monthly pass? What comes with it? A regular monthly pass is $70 and includes unlimited admission for one child.
Q: How much is the autopay monthly pass? What comes with it? A: The regular monthly pass is $70 and includes unlimited admission for one child. Alternatively, the autopay pass costs $60 per month; additionally, it includes unlimited admission plus a $20 game card.
Food and Drinks
Q: What food and drinks do you offer? A: We offer a selection of hot and cold drinks, such as coffees, tea, smoothies, and soft drinks. Furthermore, our food options—designed for both adults and kids—include pizza, nachos, hot dogs, dino nuggets, pickles, fries, fruit cups, sandwiches, ice cream and a range of snacks.
Q: What food/drinks do we allow customers to bring in? A: Customers are allowed to bring in water and baby food. No outside food or drinks are permitted beyond that.

Birthday Parties

Q: Can we book a party online? A: Yes, you can view pricing and book online at www.indigoplay.com/parties, or—if preferred—you can speak with our party planning team at 512‑269‑0097.
Q: How much is the deluxe package? A: The deluxe package is an additional $50 added to the basic party package.
Q: What does the deluxe package include? A: The deluxe package includes an all-day play pass for all guests, a decorated party area with tablecloths, a happy birthday banner, happy
birthday plates and napkins, and a snack for each child.
Q: How much is the non-refundable deposit for a regular party? A: The non-refundable deposit for a regular party is $100.
Q: How much is the non-refundable deposit for a private party? A: The non-refundable deposit for a private party is $200.
Q: How much is an extra table? A: An extra table is $25.
Q: How much is extra juice/water? A: Extra juice or water is $1 each.

Field Trips & Fundraisers

Q: What is your field trip pricing? Schools and organizations receive a special price of $12 for groups of 20 kids or less, and $10 for groups with more than 20 kids.
Q: How do fundraisers work? It’s easy! Call us to reserve a date for your school or organization fundraiser. On that day, we will keep the receipts from all your guests and send youa check for 20% of their admission proceeds.

Discounts

Q: What group discounts do you offer? A: 6-14 kids: 10% off admission; 15-23 kids:15% off; 24-32 kids: 20% off; 33 kids or more: 25% off.
Q: How much is the discount for military/teachers? A: We offer a 10% discount for military personnel and teachers with valid ID.

Arcade

Q: How many credits will a $5 game card get you? A: A $5 game card provides 20 credits.
Q: What range of credits do the arcade games take? A: Arcade games range from 6 to 12 credits per game.

Rules of Play

First, parents or guardians must supervise their children at all times. Moreover, inappropriate behavior is not accepted. Consequently, Indigo Play reserves the right to ask families to leave without further explanation—and no refund will be due.

Do not bring unwell children to Indigo Play. Indigo Play will ask families with children who are ill to leave.

Socks are required to be worn at Indigo Play. No shoes or bare feet are allowed past reception.

No liability will be accepted for loss, damage, or theft of items wherever they might be left in Indigo Play.

This is the Indigo Play list of “Nos”:

• No face paint.
• No climbing on the safety nets.
• No smoking or vaping.
• No firearms or knives of any sort.
• No chewing gum.
• No food or drinks allowed in the play areas.
• No glassware is allowed.
• No pets.